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Can you say with the utmost confidence that your organization’s email communication is secure? In your opinion, what does a full-proof email security solution entail?

In our 13 years of service, we can conclude that the full armor of business email security must include;

  1. Email filtering
  2. Email security awareness and training
  3. An email archival system
  4. Disaster recovery for businesses with on-premise email infrastructure such as Windows Exchange or Mdaemon

Email filtering

Businesses are faced with various security threats that are propagated through email. Such include spear-phishing, malware, impersonation, man in the email attacks and data leaks. Organizations must protect themselves from targeted email threats by installing an email filtering gateway between their mailbox or any other infrastructure and the internet.

Email filtering ensures that all inbound and outbound emails are filtered before reaching your mailbox. This will eliminate spam emails, malware and phish emails thus securing your mailbox.

Read more about email filtering

Email security awareness and training

It is not enough to have an antispam filtering gateway. Hackers work day and night to devise new ways of sending spam, phish emails and malware. Because of this, some spam or phish emails may manage to reach your mailbox.

Read more about phishing attacks

Therefore, your staff must be equipped with knowledge of how to identify a phishing email or a compromised email account. Your staff must also know the procedures to follow in cases where they fall victim to a phishing attack. Email security awareness will help your staff remain updated on email security threats, prevention, and damage control.

Read more on what you need to know about phishing attacks and what to do in case you fall for it

Email archiving

It is always wise to prepare for the worst-case scenario. Email archiving is the disaster recovery of email. Backing up emails, whether to a laptop, hard drive or any other infrastructure as most organizations do can become a complicated and expensive process as email data continues to grow.

Just like data backup, email backup does not guarantee the continuity of email communication in the event where you lose important emails. This means that emails deleted or lost prior to initiating backup will not be backed up. Employees or users can also easily access your email backups and tamper with stored emails intentionally or unintentionally.

Cloud email archiving guarantees the continuity of your email communication by automating email backup. This means that all original inbound and outbound emails and all metadata are automatically pushed to a cloud email archive before reaching your mailbox. No deletion of emails and email retention compliance policies are met.

Disaster recovery for on-premise email infrastructure

In some organizations, email communication is mission-critical. This means that it must be available at all times for organization success. Servers even when properly maintained can crash due to various reasons. A natural disaster such as fire or flooding can damage your on-premise infrastructure. What would be the implications of your staff, clients, suppliers, etc not having access to email?

Disaster recovery, more specifically, disaster recovery as a service ensures that you can recover within a few minutes.

Read more about cloud-based disaster recovery and how it ensures business continuity

With an email filtering service, an email archiving system, email security awareness/training, and disaster recovery for on-premise mail infrastructure you are fully armored to win the fight against email security threats.

Talk to us about these solutions and more on the comments section or via email at marketing@ke.msgafrica.com