Pepea Email vs. G Suite vs. Microsoft Office 365

Pepea Email vs. G Suite vs. Microsoft Office 365

A comparison of price, features, and value.

Business Email Hosting Service

Email isn’t going away any time soon. Despite a rise in the adoption of collaboration-based communication platforms such as Microsoft Teams, Zoom, or Slack, 86 percent of professionals prefer to use email for business purposes. How companies host, store, and distribute their email—this is the area that has undergone a massive transformation.

Businesses are veering away from costly onsite email servers such as Microsoft Exchange Server and Mdaemon. They are looking instead to the cloud for hosted email solutions. Businesses of all sizes have realized the wisdom of going with a scalable, secure hosted Software-as-a-Service (SaaS) solution with guaranteed uptime and that breaks down pricing into flexible, per-user charges.

Pepea Email vs G Suite vs Office 365

When it comes to business email and collaboration tools, small, large, and medium businesses are faced with numerous options that meet their organizational needs.

When to choose Pepea Email, G Suite or Office 365

Both services offer small to large businesses basic and advanced features/benefits for email and collaboration tools. Such businesses look for;

  • Email reliability with 99.9% uptime
  • 24/7 Support
  • Savings on Capex
  • File sharing, synchronization, and collaboration
  • Spam filtering and protection
  • Email archiving
  • Video Conferencing and Chat
  • Microsoft Office applications

Evaluating Google G suite, Office 365 and Pepea Email; Price and features

The evaluation will be a comparison of the three solutions' features based on what a blow by blow business email solution entails;

 Google G SuiteMicrosoft Office 365Pepea Email
Pricing5-10 USD per user/month5-15 USD per user/month2-4 USD per user/month
 Email(IMAP/POP/SMTP) Available Available Available
Calendar and Address Book Shared calendar and address book Shared calendar and address book Shared calendar and address book
Branded EmailCustomized domain nameCustomized domain nameDomain registrationFlexible options for domain names
Email Storage30 GB – Unlimited50 GBUnlimited
Document creation, file sharing and SyncGoogle DocsGoogle Drive1TB Simple control featuresMobile apps and syncMicrosoft OfficeMicrosoft One Drive1TBAdvanced control featuresBlock-level syncMobile apps and synchPepea File Share and Sync with inbuilt online Microsoft office editing tools30 GBAdvanced control featuresAudit trails Mobile apps and sync
Data retention and E discoveryGoogle VaultData retention policiesIn built email archivingE discovery and retention policiesPepea email archiving up to 7 years and above retention policy
Mass mailing500 emails500 emails10,000 emails per user/day
Phone/email/online supportUp to 8 hoursUp to 8 hoursResponse time; maximum of 15 minutes
CustomizationXXCustomized user interface
Webmail/Desktop applications Available Available Available
Microsoft Office Applications(Additional cost)X AvailableInbuilt online Microsoft Office features on Pepea File Share and Sync
Pepea Email, G Suite and Microsoft Office 365 comparison

How to choose a business email solution

The above comparison depicts that there's little difference between the three providers other than video conferencing/chat features, Microsoft Applications, and pricing. From experience we have noted organizations choose business email solutions mainly based on the following factors;

  • Budget
  • Reliability
  • Spam protection and security
  • Email archiving
  • File share, sync, and collaboration
  • Calendar and Address Book
  • Customer Support
  • Video conferencing/Chat
  • Microsoft Office Applications (which come at an extra cost)
  • Service Provider Brand

Therefore, as organizations make this decision, we believe they need to mainly look at the features they require and that each staff member can fully utilize in their day to day work environment.  The question that should be wedged in every business decision maker's mind is, 'Where can we get full value for our investment, and what is our core requirement for an email and collaboration solution?'


From experience, industry trends, and industry reports, it is noteworthy that when most businesses consider either of the above service providers, they prioritize core email hosting features such as customer support, email reliability, file share, synchronization, and collaboration. This is because these core features position the organization to communicate effectively with its customers and end-users.

What most business decision-makers are not aware of is that there exist alternative business email solutions that not only offer similar features/benefits but also eliminate common challenges of G Suite and Microsoft Office 365 such as Pepea Email.

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