A comparison of price, features, and value.
Business Email Hosting Service
Email isn’t going away any time soon. Despite a rise in the adoption of collaboration-based communication platforms such as Microsoft Teams, Zoom, or Slack, 86 percent of professionals prefer to use email for business purposes. How companies host, store, and distribute their email—this is the area that has undergone a massive transformation.
Businesses are veering away from costly onsite email servers such as Microsoft Exchange Server and Mdaemon. They are looking instead to the cloud for hosted email solutions. Businesses of all sizes have realized the wisdom of going with a scalable, secure hosted Software-as-a-Service (SaaS) solution with guaranteed uptime and that breaks down pricing into flexible, per-user charges.
Pepea Email vs G Suite vs Office 365
When it comes to business email and collaboration tools, small, large, and medium businesses are faced with numerous options that meet their organizational needs.
When to choose Pepea Email, G Suite or Office 365
Both services offer small to large businesses basic and advanced features/benefits for email and collaboration tools. Such businesses look for;
- Email reliability with 99.9% uptime
- 24/7 Support
- Savings on Capex
- File sharing, synchronization, and collaboration
- Spam filtering and protection
- Email archiving
- Video Conferencing and Chat
- Microsoft Office applications
Evaluating Google G suite, Office 365 and Pepea Email; Price and features
The evaluation will be a comparison of the three solutions' features based on what a blow by blow business email solution entails;
|Google G Suite||Microsoft Office 365||Pepea Email|
|Pricing||5-10 USD per user/month||5-15 USD per user/month||2-4 USD per user/month|
|Calendar and Address Book||Shared calendar and address book||Shared calendar and address book||Shared calendar and address book|
|Branded Email||Customized business.com domain name||Customized business.com domain name||Domain registrationFlexible options for domain names|
|Email Storage||30 GB – Unlimited||50 GB||Unlimited|
|Document creation, file sharing and Sync||Google DocsGoogle Drive1TB Simple control featuresMobile apps and sync||Microsoft OfficeMicrosoft One Drive1TBAdvanced control featuresBlock-level syncMobile apps and synch||Pepea File Share and Sync with inbuilt online Microsoft office editing tools30 GBAdvanced control featuresAudit trails Mobile apps and sync|
|Data retention and E discovery||Google VaultData retention policies||In built email archivingE discovery and retention policies||Pepea email archiving up to 7 years and above retention policy|
|Mass mailing||500 emails||500 emails||10,000 emails per user/day|
|Phone/email/online support||Up to 8 hours||Up to 8 hours||Response time; maximum of 15 minutes|
|Customization||X||X||Customized user interface|
|Microsoft Office Applications(Additional cost)||X||Available||Inbuilt online Microsoft Office features on Pepea File Share and Sync|
How to choose a business email solution
The above comparison depicts that there's little difference between the three providers other than video conferencing/chat features, Microsoft Applications, and pricing. From experience we have noted organizations choose business email solutions mainly based on the following factors;
- Spam protection and security
- Email archiving
- File share, sync, and collaboration
- Calendar and Address Book
- Customer Support
- Video conferencing/Chat
- Microsoft Office Applications (which come at an extra cost)
- Service Provider Brand
Therefore, as organizations make this decision, we believe they need to mainly look at the features they require and that each staff member can fully utilize in their day to day work environment. The question that should be wedged in every business decision maker's mind is, 'Where can we get full value for our investment, and what is our core requirement for an email and collaboration solution?'
From experience, industry trends, and industry reports, it is noteworthy that when most businesses consider either of the above service providers, they prioritize core email hosting features such as customer support, email reliability, file share, synchronization, and collaboration. This is because these core features position the organization to communicate effectively with its customers and end-users.
What most business decision-makers are not aware of is that there exist alternative business email solutions that not only offer similar features/benefits but also eliminate common challenges of G Suite and Microsoft Office 365 such as Pepea Email.
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